Welcome to Vozen! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase.
1. Information We Collect
When you visit our store or make a purchase, we may collect the following information:
Personal Information: Name, email address, phone number, billing and shipping addresses.
Payment Information: Credit card details and other payment details (processed securely by third-party payment providers).
Order Information: Products purchased, order history, and communication related to orders.
Technical Data: IP address, browser type, operating system, and how you interact with our website.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you about your order, promotions, and store updates.
Improve our website and customer experience.
Prevent fraud and protect our website.
Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Payment processors, shipping partners, and marketing platforms to fulfill your order.
Legal Authorities: If required by law or to protect our store against fraud.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These help us:
Recognize your preferences and saved items.
Track website analytics and improve performance.
Show you relevant ads on third-party platforms.
You can manage or disable cookies in your browser settings.
5. Data Security
We implement strict security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. If you suspect a security breach, please contact us immediately.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or deletions of your information.
Opt out of marketing emails (unsubscribe links are in every email).
Request a copy of your data.
To exercise these rights, contact us at contact@vozen.shop.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before sharing personal data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 Email: contact@vozen.shop 📍 Address: 44 Sheen Ln, London SW14 8LP, United Kingdom
By using our website, you agree to this Privacy Policy. Thank you for trusting Vozen! 😊